Having one company handle all our managed services has simplified my ability to get things addressed in a timely manner.  It is very important to us that they have dedicated staff who know your workflow and needs. They are experienced with working with EMR vendors and the challenges we face.
They are responsive with critical issues.  Use of cutting-edge technology. 
If you want reliable, knowledgeable and responsive network management then Marcelo and his team are the right fit for you.