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Top VoIP tips to enhance clients’ on-hold experience

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable […]

5 Crucial steps to increasing BYOD security

Bring your own device (BYOD) arrangements have become increasingly popular in today’s workplace, enabling employees to use their personal devices to access work-related applications and data. However, BYOD also presents a security risk, as personal devices may not be as thoroughly protected as corporate devices. Hence, it is crucial to increase BYOD security to ensure […]

Transform your healthcare practice with online scheduling

As the healthcare industry continues to evolve, so do patient expectations. Aside from receiving high-quality care, patients now also expect convenient and hassle-free experiences when scheduling appointments with healthcare providers. You can easily exceed these expectations with an online scheduling system. An online scheduling system is a web-based software application that allows patients to schedule […]

Easy solutions for common networking problems

Network errors can be frustrating and can disrupt your productivity. They can be caused by a variety of factors, including hardware failures, software bugs, or problems with your network configuration. In this article, we will discuss common network errors and provide tips on how to fix them. Error 404: Page Not Found Error 404 is […]

Here’s how to fix the most common VoIP issues

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]

When to use Groups, Teams, and Yammer

In the digital age, businesses and organizations have a variety of collaboration tools at their disposal. With so many options available, it can be challenging to determine which tool is best suited for specific tasks and goals. Three commonly used tools in the Microsoft ecosystem are Groups, Teams, and Yammer. While all three offer collaboration […]